Experience Bias

Is experience the same as wisdom? “I’ve seen this before…” is the kind of statement that lands with quiet authority. Not loud, not forceful but just enough to shift the room. The conversation eases. The path forward starts to feel clearer, simpler… familiar.

And I find myself wondering if that’s exactly the moment to pause.

Because seeing something before isn’t the same as understanding what’s in front of you now.

We talk a lot about the value of experience at the board table. We recruit for it. We defer to it. We lean on it, especially when things get complex or uncertain. It makes sense. Experience offers pattern recognition. It gives us something to hold onto. A framework to begin.

But I’m starting to wonder when that pattern recognition quietly becomes pattern imposition.

When we stop asking what’s actually happening and instead ask, what does this remind me of?

And then answer that question as if it’s enough.

The present rarely arrives as a clean version of the past. The context shifts. The stakes are different. The players change. And yet, when someone says they’ve seen it before, there’s a subtle pull to accept that framing and move on.

Not because we’ve fully tested it.
But because it’s efficient. Comfortable, even.

Maybe that’s where the risk sits.

Not in experience itself, but in how quickly it narrows the conversation.

I sometimes find myself wondering, in those moments, what’s not being said. Who hasn’t come in yet. Whether the person with the least “relevant” experience might actually be the only one seeing the situation without the weight of comparison.

And how often we miss that.

It makes me think that experience might be most useful when it’s held a little more lightly. Not as a conclusion, but as one perspective among many. Something to offer into the room, not something the room organizes itself around.

Maybe the more interesting question isn’t “Have we seen this before?”, but “What’s different this time?”

Or even, “What might we be missing because this feels familiar?”

Those questions don’t resolve things quickly. They open them up. They require a bit more patience. A bit more willingness to sit in uncertainty. But perhaps that’s the work.

And maybe that’s where experience, left unchecked, quietly becomes a constraint.

I’m not sure there’s a clean fix for that, but I do think it starts with noticing.

Noticing when the room settles too quickly.
When one perspective carries more weight than it should.
When familiarity replaces curiosity.

And choosing, in those moments, to gently open things back up again.

Not to dismiss experience. To make sure it’s not the only thing guiding us.

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AI & Blind Spots